Limos Lansing FAQ
We love the business we are in and we want to help answer any of your questions or concerns. Below, we have made a list of the most common questions we get from our customers or potential customers. Feel free to peruse the list and hopefully you will find many of your answers here. We also have customer service representatives that are very knowledgeable about everything to do with our business and they are always happy to help spread their knowledge. They can also help you with the booking process when you are ready. So, please give us a call if you don't see your question answered below. We look forward to hearing from you.
How do I book my rental?
When you're ready to reserve your luxury vehicle fro Limos Lansing, simply give us a call at (616) 953-02299 and one of our agents will be happy to get everything set up for you! Please have information about your event handy, such as the date, location, and time of pick up, the number of passengers, and the length of your rental. Don't have time to call? Send an email to info@LimosLansing and one of our agents will get back with you ASAP!
Can you tell me about the features that your vehicles have?
No problem, our vehicles have some of the most amazing amenities that will take any event or outing into the stratosphere. There are bar areas with built-in coolers of ice for your favorite drinks. You can dance to your hearts content on the customized hardwood dancing floor complete with dancing pole. Music will be flowing on a premium concert quality sound system with sub-woofers and CD/iPod/MP3 inputs. You can watch your favorite shows on multiple high definition flat screen televisions. Relaxing won't be a problem either with our luxurious leather wraparound seating. For ambiance, we have thrown in some LED color changing mood lighting on the walls, ceiling, steps, and coolers.
What is the difference between a limousine and a limo bus?
A limousine offers a classy appearance for something like a wedding or when you don't mind your group just kicking back for the entire night. A limo bus will allow everyone stand up room and more party features like a dancing floor and stripper pole.
Can you give me an idea of how much a limo bus would cost me?
The cost is dependent on a number of factors so its hard to just provide you with a ballpark figure. The city you are going to be picked up, your date and time of service, and the number of people in your group are all factors that need to be taken into account. So, in order to get an accurate quote, it would be best if you call one of our courteous customer service representatives.
Can I drink on the limo?
If you are of legal drinking age, then yes! All of our limousines and limousine buses have bar areas with coolers for chilling, mixing, and serving your favorite drinks! Bring whatever you need on board and let the party begin!
Do you run any specials throughout the year?
For the most part, no. Our vehicles are competitively priced to give you the most quality for the cost. We do offer a special wedding package so if that is your event, feel free to ask us about that. Also, we do sometimes offer returning customers a special deal so make sure you mention that if you are not a first time customer.
Do you provide any alcohol?
Unfortunately no, Limos Lansing cannot provide any alcohol for you. However, if you are of legal drinking age you are permitted to bring your own drinks onto the vehicles!
Can I smoke on the bus?
No, we do not allow smoking of any kind on any of our limousines or limo buses. But remember, your rental comes with unlimited stops and mileage so any time you need to pull over and take a break just let your driver know and they will he happy to accommodate you!
I was looking at your vehicles online and I can't make up my mind which one would be best for the event we have planned. Is there a good way to determine which vehicle is best for me?
The choice of a vehicle for your event and your group is best left up to one of our affable customer service agents. They are very knowledgeable and will be able to fit your situation to the perfect vehicle for you. They will ask you a few questions and before you know it, they will have you in a vehicle that will be more than satisfactory.
The date on our event isn't for a few months, when should I book one of your limo buses?
Right now. Our business is growing by leaps and bounds and some of our dates and times fill up fast. So, your best course of action is to call our office as soon as you can. We are available 24/7, 365 days a year.
I want to rent one of your limo buses for a three hour event, is this possible?
We have a 6 hour minimum rental requirement. The only exception is a wedding. We do have 3.5 hour wedding packages, but for all other events you must rent our vehicles for at least 6 hours.
What if I have to go to the bathroom while on your limo bus, is there a bathroom available?
No, not on our vehicles. We do allow unlimited stops so feel free to ask your driver to stop anytime you need to.
We have a number of locations we want to visit, but we are not sure if we have listed everything. What if we think of another destination while we are on our limo bus?
No problem at all. We are very flexible in this sense. We allow unlimited stops so if you think og another spot you would like to visit, just mention it to your driver. In fact, feel free to ask your driver for suggestions since they know the area you will be going to very well.
Are we limited in the number of miles we can travel?
No, not at all. We offer unlimited stops, unlimited miles.
What forms of payment do you take?
We accept a credit/debit card, a traveller's check, a pre-approved bank check, or cash to the driver on the date of service.
Do you operate all year round?
Yes, our vehicles are ready to serve you during any season of the year and any day of the week.
Do I have to put down a deposit to reserve one of your vehicles?
Yes, we require a $200 deposit on a credit or debit card.
I have looked on this list for my question and I can't find it, is there another page I can go to?
If you can't find your question here, your next step should be to call one of our courteous customer service agents. They can answer any question or concern that you have.
Is food allowed on our limo bus?
Absolutely, feel free to bring any food or drink that you want onboard. We want you to enjoy yourselves. The only thing to keep in mind is that you are responsible for minimal cleanup or you might incur a cleanup fee.
How much will we be expected to give to our chauffeur in terms of a tip?
The minimal gratuity is included in your bottom line price that you paid so no tip is required to your driver. If, at the end of the night, you feel like your driver is deserving of an extra tip, then that would be strictly up to you.
What kind of hidden fees are built into your pricing structure?
There are absolutely no hidden fees in the price that we give you. We absolutely abhor the thought of having hidden fees, it goes against what our company was built on which is exceptional customer service.
What kind of music will be played on our vehicle, do we have any say in what is played?
Absolutely, our vehicles are all about serving you in the best way possible. So please bring your favorite music to play. We have installed a premium concert quality sound system with sub-woofers and CD/iPod/MP3 capabilities.
What are your hours of operation?
Limos Lansing operates 24/7/365! Our phones are always open and our limos and buses are always in service! No matter when or how long your event is, Limos Lansing has you covered!
What if we would like to go longer than our agreed upon rental time?
That would certainly be acceptable. If you and your group are having a great time and you don't want it to end, we understand and we want to help you keep the good times going as long as you want them to. You will simply be charged at the same rate that your service contracts states.
Why don't you publish rates on line?
Limos Lansing has the most competitive rates, and we also have all-inclusive pricing. We take things into consideration such as the time and date of your event and current market conditions. Because we keep prices so up to date, we cannot publish them on line accurately. When we give you a quote, it includes things like unlimited stops and mileage. Some other companies will quote you a low price and then on the day of your event expect you to pay fuel surcharges and additional fees per stop or per miles. Limos Lansing will NEVER do this to you - your rental price will be exactly equal to the quote we give you.
I want to rent a limo for my child's prom - do you do that?
Yes! We absolutely provide limo service for proms and other school dances. And parents, rest assured your kids will be safe with us! Our chauffeurs are the best in the business and we require certain paperwork for all minors with information such as emergency contacts - a permission slip, if you will. Additionally, parents set the itinerary and we do now allow the kids to make any changes. Give us a call for more details.